This privacy policy will explain how Radical Forge Ltd. uses the personal data we collect from you when you use our website, products and services.

What data do we collect?

Radical Forge Ltd. collects the following data:

Personal identification information (Name, email address, CV, IP Address, Location etc.)
Cookies
Usage Data

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

How do we collect your data?

You directly provide Radical Forge Ltd. with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Send us your CV / Portfolio via the online careers form
Contact us via out online form

How will we use your data?

Radical Forge Ltd. collects your data so that we can:

Manage your account
Email you with any potential career opportunities
Email you with a response to a submitted query
SPAM processing

We currently don’t share your data with any third-party organizations

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

How do we store your data?

Radical Forge Ltd. takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Radical Forge Ltd., in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from Radical Forge Ltd. at any time.

Radical Forge Ltd. securely stores your data at our main office: Radical Forge Ltd. Boho Five, Bridge Street East, Middlesbrough, TS21NY. Only management and relevant people related to the data have access to it via an enclosed file server as well as an encrypted webserver. Analytics data is stored through cloud-based service providers.

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Radical Forge Ltd. will keep any career enquiries for a period of 2 years. Once this time period has expired, we will delete your data from our file servers. Data stored on our webservers is deleted at the end of each week.

Radical Forge Ltd. will keep any cookies, analytics data for a period of 10 years or the lifecycle of the product, whichever is shortest. After 10 years, this data is then deleted from the analytics servers.

Radical Forge Ltd. will keep any data submitted and automatically collected via our contact form for a period of 1 week or the duration it takes for the enquiry to be resolved, whichever is more appropriate for the enquiry.

Personal Data collected for purposes related to the performance of a contract between Radical Forge Ltd. and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of Radical Forge Ltd.’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting Radical Forge Ltd.

Radical Forge Ltd. may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Radical Forge Ltd. may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

What are your data protection rights?

Radical Forge Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Radical Forge Ltd. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Radical Forge Ltd. correct any information you believe is inaccurate. You also have the right to request Radical Forge Ltd. to complete information you believe is incomplete.

The right to erasure – You have the right to request that Radical Forge Ltd. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Radical Forge Ltd. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Radical Forge Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Radical Forge Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: legal@radicalforge.cm

Or write to us:

FAO: Data Protection Officer

Radical Forge Ltd.

Boho Five,

Bridge Street East,

The Boho Zone,

Middlesbrough,

TS2 1NY

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website , including:

Understanding how you use our website, products and services

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics – Our Company uses these cookies so we can track how you interact with our website, products and services. These could include your geographical location, web browser model, device model / make, IP address, pages visited etc. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Radical Forge Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Radical Forge Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02nd September 2019.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. The Data Protection Office for Radical Forge Ltd. is Frederic Babord.

Email us at: legal@radicalforge.com

Or write to us at:

FAO: Data Protection Officer

Radical Forge Ltd.

Boho Five,

Bridge Street East,

The Boho Zone,

Middlesbrough,

TS2 1NY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call: 0303 123 1113

Web: https://ico.org.uk